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· Basics of Commercial Inland Marine Insurance
Enable agency employees to move up quickly on the learning curve
and the industry has continued to innovate with products such as variable life insurance
The Pulse of Customer Service is a valuable tool for agency owners and managers who wish to compare their service and support staff with benchmarks presented in this publication
Hiring, Managing and Compensating Insurance Agency Personnel office manager Employment Practices liabilityThis comprehensive book provides detailed information to help insurance agencies manage their HR responsibilities. The authors, Jon Persky, CIC, CPA, PHR, and Jenny Foster, CIC, have drawn upon years of teaching and consulting to produce a practical book for everyday use. Agencies without a HR department can use the book as a template to assist them with providing the basic HR functions. Larger agencies with an existing HR department can use the guide
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